I wanted to take a moment and thank you for you assistance in my recent real estate transactions. Your unwavering professionalism, support and humour helped to make the process far easier than it might have been. Selwyn, numerous people have asked me how I knew that this was the right home for me. The answer is simple and yet, it is not. I knew because you and I had looked at over 40 properties that were NOT the right one, so I was very clear on what I did not want. Our discussions of what was right and what was wrong with each area and each specific property has led me to where I belong. It was often you more than I who could keep in mind my physical limitations as they related to places we looked at. You were far more able to remove the emotion (or infatuation) from some properties than I was. You never pushed me, you just guided me. And best of all, you were ready, willing and able to act spontaneously when I was sure I’d found the right one. Tobias and Rachael have contributed greatly to the process. The marketing of my Toronto home was excellent, rivalling what I’ve seen in homes worth far more than mine. Rachael’s photos and feature sheet were lovely. Tobias’ input during my home inspection was helpful and insightful. They both have an aptitude for making a house look irresistible for sale, and analyzing the appropriateness of one for purchase. It’s been a pleasure dealing with you folks. It’s comforting to know that when the time comes to sell this house, I already know who will sell it. Please be assured that I’ll recommend your team to friends and family.
My fiancé and I started looking for our first home with a lot of questions surrounding the entire process. In our first meeting we were given the opportunity to explain exactly what we were looking for and ask as many questions as we had. Tobias and Selwyn explained all of the hidden costs associated with buying a home and spoke to us honestly and openly about market conditions and the financial trends within our target areas. When it came to actually seeing the homes, either Selwyn, Tobias or Rachael were always available when we needed them and quick to respond to our calls and e-mails. Furthermore, they provided us with up to date vital information for each house that we visited prior to each showing. Throughout the entire process we always felt comfortable and were always certain that our best interests as first time home buyers were being looked after. When we finally found a house, Selwyn, Tobias and Rachael all had a vital part in negotiating the purchase price and we obtained a significant purchase price reduction because of their diligent work and attention to detail. The Owen team made, what could have otherwise been an entirely intimidating and daunting experience, a very positive and fun experience. We were (and still are) extremely happy with the outstanding service and treatment that we received. Both of us look forward to, in a couple of years, buying our next home with their expert help, again.